DANA, founded in 2017, is one of the most popular digital wallets in Indonesia with over 30 million users. DANA provides Indonesian users with a variety of payment services, including online shopping, payment of telephone charges, utilities, social security, bill installment, and offline retail store payment. It is hailed as an all-in-one app that allows users to safely make cashless and cardless payments for everyday use.
The following table lists the product properties supported by DANA:
Payment type | Digital wallet |
Funding source | Wallet balance, Debit/Credit cards, DANA CICIL |
Acquirer | AntomSG, AntomHK, AntomEU, AntomUS, AntomUK | AntomID |
Merchant entity location | SG, HK, EEA, US, UK | ID |
Buyer country/region | Indonesia | Indonesia |
Payment flow | Redirect | Redirect |
Time to return payment result | Real-time | Real-time |
Default timeout | 14 minutes | 14 minutes |
Processing currency | IDR | IDR |
Minimum payment amount | 300 IDR | 1 IDR |
Maximum payment amount | - Daily limit: 2 million IDR for DANA account owned by unverified users; 20 million for DANA premium account
- Monthly limit: 20 million IDR for DANA account owned by unverified users; 40 million for DANA premium account
| 20,000,000 IDR |
refund | ✔️ | ✔️ |
Partial refund | ✔️ | ✔️ |
Chargeback/Dispute | ❌ | ✔️ |
Refund period | 365 days | 45 days |
Supported plugins | | N/A |
Note: The following payment flows on different terminals are reference only, and represent this payment method's flow on different terminal types. For supported merchants' terminal types, consult Antom Technical Support.
The following screenshots show the user experience of paying with DANA:
- The buyer selects DANA to pay.
- The buyer inputs the phone number.
- The buyer inputs the DANA PIN to log in.
- After receiving the verification in the DANA app, the buyer clicks the Verify button.
- The buyer confirms the order information and completes payment.
- The buyer enters the DANA PIN.
- Display the payment result page.
- The buyer is redirected to the merchant page via clicking the OK button.
- The buyer selects DANA to pay.
- The buyer inputs the phone number.
- The buyer inputs the DANA PIN.
- The buyer confirms the order information and completes the payment.
- Display the payment result page.
- The buyer is redirected to the merchant page.
- The buyer selects DANA to pay.
- The buyer confirms the order information and completes the payment.
- The buyer enters the DANA PIN.
- Display the payment result page.
- The buyer is redirected to the merchant page.
DANA, founded in 2017, is one of the most popular digital wallets in Indonesia with over 30 million users. DANA provides Indonesian users with a variety of payment services, including online shopping, payment of telephone charges, utilities, social security, bill installment, and offline retail store payment. It is hailed as an all-in-one app that allows users to safely make cashless and cardless payments for everyday use.
The following table lists the product properties supported by DANA:
Payment type | Digital wallet |
Funding source | Wallet balance, Credit cards (Conditional)[1] |
Acquirer | AntomSG, AntomHK, AntomEU, AntomUS, AntomUK | AntomID |
Merchant entity location | SG, HK, EEA, US, UK | ID |
Buyer country/region | Indonesia | Indonesia |
Payment flow | Redirect | Redirect |
Time to return payment result | Real-time | Real-time |
Default timeout | 14 minutes | 14 minutes |
Processing currency | IDR | IDR |
Minimum payment amount | 300 IDR | 1 IDR |
Maximum payment amount | - Daily limit: 2 million IDR for DANA account owned by unverified users; 20 million for DANA premium account
- Monthly limit: 20 million IDR for DANA account owned by unverified users; 40 million for DANA premium account
| 20,000,000 IDR |
refund | ✔️ | ✔️ |
Partial refund | ✔️ | ✔️ |
Chargeback/Dispute | ❌ | ✔️ |
Refund period | 365 days | 45 days |
Supported plugins | | N/A |
[1] Conditional: Certain credit cards may come with specific conditions, contact the Business Development team for details. The following graphics show the DANA authorization process:
- The buyer selects DANA to bind.
- The buyer enters the phone number and confirms the authorization information.
- The buyer enters the DANA PIN.
- After the authorization is completed, the buyer is redirected to the merchant page.
- The buyer selects DANA to bind.
- The buyer enters the phone number and confirms the authorization information.
- The buyer enters the DANA PIN.
- Display the authorization result.
- The buyer is redirected to the merchant page.
