Antom, leading provider of tailored payment solutions

ZaloPay

For One-time Payments
Founded by VNG in 2016, ZaloPay is one of the leading digital wallets in Vietnam. It offers mobile payment solutions for users to shop online, pay bills, make donations, and transfer money easily. With 70% of Vietnamese being unbanked and only 4% possessing a credit card, allowing customers to pay with digital wallets is crucial for the growth of online businesses in the Vietnamese market. ZaloPay has close to 15 million users, and targets primarily young adults (20 to 35 years old) who have a high demand for mobile payments and transfers.

Properties

The properties of the ZaloPay payment method are shown in the following table:
Payment type
Digital wallet
Funding source
Wallet balance, Bank account
Acquirer
AntomSG, AntomHK,
AntomUS, AntomUK, AntomEU
Merchant entity location
SG, HK,
US, UK, EEA
Payment flow
Redirect
Refund
✔️
Buyer country/region
Vietnam
Partial refund
✔️
Processing currency
VND
Chargeback/Dispute
❌
Minimum payment amount
1,000 VND
Refund period
180 days
Maximum payment amount
10,000,000 VND;
20,000,000 VND per day;
100,000,000 VND per month
Time to return payment result
Real-time
Default timeout
14 minutes

User experience

Note: The following payment flows on different terminals are reference only, and represent this payment method's flow on different terminal types. For supported merchants' terminal types, consult Antom Technical Support.
The following figure shows the ZaloPay payment process:
App/WAP
  1. The buyer selects ZaloPay on the merchant app or WAP page.
  2. The buyer is redirected to the ZaloPay or Zalo app to see the transaction details.
  3. The buyer optionally changes the source of funds for payment.
  4. The buyer authorizes the transaction with a fingerprint or passcode.
  5. The buyer checks the payment result.
  6. Automatically redirect the buyer to the merchant app or WAP page.
Web
  1. The buyer selects ZaloPay on the merchant PC browser.
  2. The buyer obtains a payment QR code.
  3. The buyer opens QR scan on the ZaloPay or Zalo app.
  4. The buyer gets the payment result and optionally changes the source of funds for payment.
  5. The buyer authorizes the transaction with a fingerprint or passcode.
  6. The buyer checks the payment result.
  7. The buyer reviews the payment result on the merchant PC browser.
For Tokenized Payment
Founded by VNG in 2016, ZaloPay is one of the leading digital wallets in Vietnam. It offers mobile payment solutions for users to shop online, pay bills, make donations, and transfer money easily. With 70% of Vietnamese being unbanked and only 4% possessing a credit card, allowing customers to pay with digital wallets is crucial for the growth of online businesses in the Vietnamese market. ZaloPay has close to 15 million users, and targets primarily young adults (20 to 35 years old) who have a high demand for mobile payments and transfers.

Properties

The following table lists the product properties supported by ZaloPay:
Payment type
Digital wallet
Funding source
Wallet balance, Bank account
Acquirer
AntomSG, AntomHK,
AntomUS, AntomUK, AntomEU
Merchant entity location
SG, HK,
US, UK, EEA
Payment flow
Redirect
Refund
✔️
Buyer country/region
Vietnam
Partial refund
✔️
Processing currency
VND
Chargeback/Dispute
❌
Minimum payment amount
1000 VND
Refund period
180 days
Maximum payment amount
10,000,000 VND;
20,000,000 VND per day;
100,000,000 VND per month
Time to return payment result
Real-time
Token refresh
❌

User experience

The following figure shows the ZaloPay authorization process:
App/WAP
  1. The buyer chooses ZaloPay to bind on the merchant app or WAP page.
  2. The buyer is redirected to the ZaloPay or Zalo app to see the binding details with the available fund sources (balance, saving account, linked bank account).
  3. The buyer authorizes the transaction with the fingerprint or passcode.
  4. The buyer obtains the binding result.
  5. The buyer is automatically redirected to the merchant app or WAP page.
PC browser
  1. The buyer chooses ZaloPay to bind on the merchant PC browser.
  2. The buyer gets a binding QR code.
  3. The buyer opens the QR scan on the ZaloPay or Zalo app.
  4. The buyer obtains the binding details with available fund sources (balance, saving account, linked bank account).
  5. The buyer authorizes the transaction with the fingerprint or passcode.
  6. The buyer obtains the binding result.
  7. The buyer checks the binding result on the merchant PC browser.

Supported online payment integrations

Antom offers a range of integration options tailored to each payment method. Each payment method may support different online payment integration options, allowing for flexibility based on your business requirements. The table below provides detailed information about the specific integrations available for each payment method:
Supported online payments
Supported integrations
One-time Payments
✔️ API-only
❌ Payment links
Tokenized Payment
✔️ API-only
Subscription Payment
❌
EasySafePay
❌
Scan to Link
❌

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