Rakuten Pay

Rakuten Pay is a digital payment option developed by Rakuten Payment Co., Ltd., a subsidiary of Rakuten Group, Inc., best known for its massive online marketplace, Rakuten Ichiba. Launched by Rakuten Group in March 2019, the Rakuten Pay app has since become a cornerstone of the Rakuten ecosystem.

Rakuten Pay integrates with various Rakuten services, including Rakuten Mobile, Rakuten Bank, Rakuten Travel, and the company’s proprietary credit card, Rakuten Card. This integration offers users a convenient and secure solution for online and offline transactions and a strong way to accumulate points within the Rakuten network.

Properties

The following table lists the product properties supported by Rakuten Pay:

Payment type

Digital wallet

Funding source

Rakuten points, Balance (charged from bank account),

Credit Card, Rakuten Bank Direct Debit

Acquirer

AntomSG, AntomUS, AntomUK, AntomEU, AntomHK, AntomJP

Merchant entity location

SG, US, UK,

EU, HK, JP

Payment flow

Redirect

Refund

✔️

Buyer country/region

Japan

Partial refund

✔️

Processing currency

JPY

Chargeback/Dispute

✔️

Minimum payment amount

100 JPY

Refund period

30 days

Maximum payment amount

500,000 JPY

Time to return payment result

Real-time

Default timeout

14 minutes

User experience

Note: The following payment flows on different terminals are reference only, and represent this payment method's flow on different terminal types. For supported merchants' terminal types, consult Antom Technical Support.

The following figures show the journey of paying with Rakuten Pay:

image.png
  1. The buyer selects Rakuten Pay to pay.
  2. The buyer is redirected to the Rakuten Pay page to log in.
  3. The buyer checks the order information and selects a funding source[1] to proceed the payment.
  4. The buyer confirms the payment amount and completes the payment.
  5. The buyer is redirected back to the merchant result page.

[1] If paying by card, enter the CVV code in the drop-down box after selecting a preferred card.

Supported online payment integrations

Antom offers a range of integration options tailored to each payment method. Each payment method may support different online payment integration options, allowing for flexibility based on your business requirements. The table below provides detailed information about the specific integrations available for each payment method:

Supported online payments

Supported integrations

Payment method manual

Checkout Payment

✔️ API-only

Hosted Checkout Page

Embedded Checkout Page

Web Element

Mobile Element

Pay By Link

Rakuten Pay

Auto Debit

None

Subscription Payment

None

EasySafePay

None

Scan to Link

None