Settlement & Transactions

How to check the settlement capability and bank account information?

Click Finance > Settlement overview to check your settlement contract information and bank account information.

For more detailed information, please refer to Settlement overview.

How to check the settlement status?

You can check your settlement status by following the steps below:

  1. Log in to the Antom Dashboard. Navigate to Finance > Sales to Settlement.
  2. Select the Settlements tab to view your settlement statuses.

If your settlement status is Settlement failure or refund, you can go to the settlement details and hover over the status to view the reason. For more detailed information, please refer to Settlements.

How to change or edit the settlement bank information?

You can manage a settlement bank account by following the steps below:

  1. Log in to the Antom Dashboard. Navigate to Finance > Settlement plan to enter Overview section.
  2. In the settlement plan Overview section, Click Add account and fill in the account information (each country has its own requirements for bank account information, such as the SWIFT code and account number. Please make sure to enter the information correctly).
  3. After successfully adding an account, click the edit icon next to the account entry to change or edit the settlement bank account information.

If you want to use this bank account as your main settlement account, set it as the default account.

How to initiate a transaction refund?

You can initiate a transaction refund by following the steps below:

  1. Log in to the Antom Dashboard. Click Transactions > All transactions.
  2. On the All transactions page, click corresponding Transaction ID to initiate a single refund, or click Batch refund to initiate a batch refund.

For more detailed information, please refer to Refund transactions.

What changes have been made to the settlement and transaction modules after the version migration?

For details on the changes of settlement and transaction modules between the old and new Antom Dashboard versions, as well as related operational guidance for the new version, please refer to the following frequently asked questions: