Risk insight
Risk insight integrates risk decisions, fraud & disputes, and risk transactions features to build a comprehensive risk view from macro trends to micro transactions, enabling precise identification and efficient assessment of transaction risks.
This module offers three core advantages:
- Data monitoring: Through risk decisions and fraud & disputes modules, you can monitor core business indicators and fraud trends in real time, supporting multi-dimensional data drill-down analysis to quickly identify potential fraud risks. For more information, please refer to Understand fraud.
- Transaction investigation: Through the risk transactions feature, you can quickly locate details of individual transactions and perform precise searches and filtering based on various conditions.
- Shield score: In the risk transactions module, a general machine learning model provides dynamic shield scores for each transaction, providing a quantitative basis for risk assessment and assisting you in efficiently evaluating transaction risks. Please refer to Shield score for more information.
Risk decisions
On the Shield > Risk insight > Risk decisions page, Antom provides Risk decision overview and Antom Shield data charts. The following filters are supported:
- Transaction time: Filter by transaction time with daily, weekly, or monthly intervals (support filtering data from the past year in T-1 mode).
- Card brand: Filter by payment card organization.
- Issuing country/region: Filter by the country or region where the buyer’s credit card was issued.
- Shipping country/region: Filter by the country or region of the order’s shipping address.
- Payment channel: Filter by the type of device used for the transaction.
- Transactions/Amounts: Filter by statistical metrics.
|
|
Fraud & disputes
On the Shiled > Risk insight > Fraud & disputes page, Antom provides Overview of fraud disputes and Fraud overview data charts. The following filters are supported:
- Transaction time: Filter by transaction time with daily, weekly, or monthly intervals (support filtering data from the past year in T-1 mode).
- Card brand: Filter by payment card organization.
- Transactions/Amounts: Filter by statistical metrics.
|
|
Risk transactions
Risk transactions feature provides detailed information and shield scores for each transaction scanned by the shield control system, helping to accurately locate and assess potentially risky transactions. Click Shield > Risk insight > Risk transactions to view detailed information for individual risk-controlled transactions. You can view risky transactions by category through the tab options on the Risk transactions page:
- All: View all transactions processed by the shield control system.
- Accept: View transactions that were not triggered for 3D Secure authentication or blocked by the shield control system.
- 3DS: View transactions triggered for 3D Secure authentication by the shield control system.
- Reject: View transactions directly blocked by the shield control system.
The steps to view detailed information of a single transaction are as follows:
- On the corresponding tab page, quickly locate the target risk transaction using one of the following methods:
- Precise search: Enter Transaction ID/User ID/ User email/Phone number/Card hash to query.
- Condition filter: Set conditions such as Transaction time, Transaction amount, Shield score, and Decision reason to filter.
2. On the search/filter result page, click the transaction ID of the target transaction to enter the transaction details page and view its detailed information. On the details page, you can view the shield score of the transaction to help you quickly assess its potential risk level and support decision-making. Please refer to Shield score for more information.
Note: The shield score is calculated by a machine learning model and is for reference only. It does not fully represent the actual shield level. Antom recommends that you comprehensively judge and use the shield score in combination with your business context and other relevant information.
