Konbini

Konbini (convenience store) payments allow Japanese consumers to make purchases online and pay with cash at convenience stores. They enable e-commerce transactions in a culture where cash is one of the most trusted and secure payment methods.

Konbini payments are popular for cash payments in Japan and are available at over 50,000 nearby 7-Eleven, Lawson, FamilyMart, Ministop, and Seicomart convenience stores.

Properties

The properties of the Konbini payment method are shown in the following table:

Payment type

OTC

Acquirer

AlipaySG, AlipayUS, AlipayEU, AlipayUK, AlipayJP

Acquiring region

SG, AU, HK, US, EU, UK, JP

Payment flow

Redirect

Supported brands

7-Eleven, Lawson, FamilyMart, Ministop, Seicomart

Buyer country/region

Japan

Checkout Payment

✔️

Fund deducted

Real-time

Auto Debit

Processing currency

JPY

Refund

Minimum payment amount

1 JPY

Partial refund

Maximum payment amount

300,000 JPY

Chargeback

User experience

The following screenshots show the journey of paying with Konbini in different scenarios:

Payment with Ant page

By default, buyers are redirected to the Ant page for information collection during each transaction.

image.png

Figure 1. Payment process with Konbini (Ant page)

Payment without Ant page

You can also choose the payment method without the Ant page. In this scenario, during the first-time payment, buyers complete the required information on the merchant page and can save the information for subsequent payments.

First-time payment

Buyers are redirected to the merchant page for the information collection.

image.png

Figure 2. Payment process with Konbini (the first-time payment)

Subsequent payments

Subsequent payments apply to buyers who save their information in the first-time payment. This allows them to skip the step of collecting their information again to make quick payments.

image.png

Figure 3. Payment process with Konbini (subsequent payments)