Support

Find support and customer service options to help when you experience problems with Antom products.
Our technical support team is here to help you with any technical or business issues related to Antom products. You can reach us through the following channels.
Antom Autopilot
Antom Autopilot
Antom Autopilot
To chat with our online chatbot:
1
Log in to Antom Dashboard.
2
Click the Antom Autopilot icon in the upper right corner.
Email
Contact the specific business or technical support team relevant to your needs or to raise a service request. We will get back to you within 1 business day:
Note: The following email addresses provide support for Antom global merchants. Service requests are only available for contracted merchants with Antom business/merchant account.
Antom Merchant Service business support
global.service@antom.com
9:00-18:00, Monday-Sunday, UTC+8
Antom Merchant Service technical support
TechnicalService@antom.com
24 hours, Monday-Sunday, UTC+8
Antom Merchant Service risk operation support
pub_antomriskmgmt@antom.com
9:00-18:00, Monday-Friday, UTC+8

Not a customer yet?

Speak to our payment experts for product demos, personalised solutions, pricing, and fast integration support. Contact us now to discover a tailored payment experience for your business!
Contact Us