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DANA

DANA, founded in 2017, is one of the most popular digital wallets in Indonesia with over 30 million users. DANA provides Indonesian users with a variety of payment services, including online shopping, payment of telephone charges, utilities, social security, bill installment, and offline retail store payment. It is hailed as an all-in-one app that allows users to safely make cashless and cardless payments for everyday use.

Properties

The following table lists the product properties supported by DANA:

Payment type

Digital wallet

Funding source

Wallet balance, Credit cards (Conditional) [1]

Acquirer

AlipaySG, AlipayEU,

AlipayUS, AlipayUK

Merchant entity location

SG, AU, HK,

EU, US, UK

Payment flow

Redirect

Refund

✔️

Buyer country/region

Indonesia

Partial refund

✔️

Processing currency

IDR

Chargeback/Dispute

❌

Minimum payment amount

300 IDR

Time to return payment result

Real-time

Maximum payment amount

  • Daily limit: 2 million IDR for DANA account owned by unverified users; 20 million for DANA premium account
  • Monthly limit: 20 million IDR for DANA account owned by unverified users; 40 million for DANA premium account
Supported integrations

✔️ API-only

❌ Hosted Checkout Page

❌ Embedded Checkout Page

❌ Mobile Element

❌ Web Element

✔️ Payment links

Supported plugins

✔️ WooCommerce

✔️ Shopify

[1] Conditional: Certain credit cards may come with specific conditions, contact the Business Development team for details.

User experience

The following graphics show the DANA authorization process:

image.png

  1. The buyer selects DANA to bind.
  2. The buyer enters the phone number and confirms the authorization information.
  3. The buyer enters the DANA PIN.
  4. After the authorization is completed, the buyer is redirected to the merchant page.