Dispute Guidance for Ant International Merchants

Learn about dispute

How the dispute works

Dispute process for payment methods

Each party's responsibilities

Manage disputes

Dispute resolution

Retrieval request

Refund escalation

Compliance request

Handle chargeback

Chargeback reason codes

Defend a chargeback

Prevent chargebacks

Defend a chargeback

2026-04-22 08:13

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