注意：文档内容翻译中。

You can complete the following tasks under the Transactions module in APO Dashboard:

• Search for real-time successful transactions
• Process refunds for successful payments
• Download transaction details reports

Search for transactions

You can search for all successful transaction records under Transactions > Transaction query. You can filter transactions by Creation time, Currency, Transaction type, Payment method type, Acquirer, and Status. Additionally, you can filter the fields of desired transaction details information by clicking Display settings.

You can also filter the fields of the desired transaction details from dropdown menu and select criteria such as Transaction ID, Reference transaction ID, Transaction request ID, or Acquirer transaction ID. After filtering, you can enter a specific ID to view the details of a particular transaction.

Refund transactions

You can refund a transaction and check the refund result in APO Dashboard under Transactions > Transaction query.

Initiate a refund

To refund a successfully paid transaction, follow these steps:

1. Filter the transactions to be refunded or directly search for the Transaction ID of the transaction to be refunded.
2. Click the Transaction ID of a specific transaction to be refunded to enter the transaction details page.
3. Click Refund to initiate a refund process.
4. In the refund process, you need to:

1. Enter the refund amount and refund reason (optional).
2. Confirm the refund information, enter the Antom payment password, and click Submit. When initiating a refund for the first time through APO Dashboard, you need to click Change password below the Antom payment password input box to set a password.

Check refund result

After initiating refund for a transaction, you can filter using the original payment ID and related refund transaction can be found in the Related Transaction table. When the Transaction type shows as Refund and the Status is Successful, it means that the transaction has been successfully refunded.

Click a specific transaction ID to view the refund details for the transaction.

Download refund receipts

Antom offers a refund receipt feature that serves as official proof that the refund has been successfully processed. This feature ensures transparency, enhances customer trust, and provides both parties with a clear record of transactions.

Click Transactions > Transaction query to enter the Search page, select the transaction ID you want to query, and click the specific transaction ID to enter the Transaction details page. Refund and Download refund receipt will be displayed in the upper right corner of the page once the transaction has been successfully refunded. If there is a related transaction, it will be displayed in the Related transactions area below.

To download the refund receipt, hover your mouse over the Download refund receipt drop-down menu, and click the desired language. Currently, Antom supports downloading of refund receipts in English, Chinese, and Portuguese (Brazil). Selecting the desired language displays a download progress message, and the refund receipt will be downloaded in PDF format.

Download transaction details reports

You can download transaction details reports through APO Dashboard. For information on the format of these reports, please refer to Transaction details report.

To download transaction details reports under Transactions > Transaction query, complete the following steps:

• Filter the transaction details that you want to download.
• Click Export to customize the report.
• Choose the download file format (.csv or .xlsx) and customize the transaction details report according to the fields provided.
• Click Export to download the report.