# Merchant onboarding

> Four-step process to register and activate a business account on Antom Dashboard.

Antom provides an efficient process to help you onboard easily. Follow these four simple steps to set up your business and start conducting transactions quickly:

1.  [Apply for an Antom Dashboard account](#sY8ZN)
2.  [Create an Antom Dashboard account](#xjVwQ)
3.  [Register a merchant account](#dII8P)
4.  [Activate your merchant account](#q44fj)

## Merchant onboarding

### Step 1: Apply for an Antom Dashboard account

When you click [**Contact Us**](https://www.antom.com/) on the Antom website, you will be redirected to the [**Contact us**](https://www.antom.com/contact-us/) form page. After submitting the form, you will be notified within 1 day.

| ![1.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/0de13c01-ba09-448d-a395-34bc261129f3.png) | ![2.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/cbc0dbfe-93af-4545-b909-c496e81e70cc.png) |
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After receiving the invitation email from Antom, click **Register now** to start the registration process.

![3.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/4b0a1d21-e259-48c3-949b-966b07fed6b9.png)

### Step 2: Create an Antom Dashboard account

Go to the **Register** page and follow the prompts to fill in the relevant information. Click **Register** to complete the Antom Dashboard account creation.

![4.webp](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/webp/6c98e4e4-8550-4570-b209-b66fed50f467.webp)

### Step 3: Register a merchant account

On the Antom Dashboard **Home** page, click **Start** to register a merchant account. You can proceed with the registration based on your merchant region.

![5.webp](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/webp/2ba87dcb-4636-4643-87dc-bc93a11da2e9.webp)

#### For Singapore or Hong Kong (China) merchants

1.  After clicking **Start** on the **Home** page, the **Start with your copy of registration document** pop-up displays. You can follow one of the steps below:

-   Upload your registration document: Click **I am ready with a copy of registration document**, and drag and drop or upload the necessary document. Antom Copilot will scan the uploaded document and auto-fill the information accordingly.
-   Upload your registration document later: Click **I will upload it later**, and provide the **Certificate No. of Business Registration** information for Antom to auto-fill your information.

> **Note**: Merchants are strongly recommended to provide a registration document or registration number, where Antom will auto-fill their business information in the registration form, which greatly reduce the manual input effort from the merchants.

| ![6.webp](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/webp/fe510981-06e9-4f68-853c-6ee133b2aa72.webp) | ![7.webp](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/webp/c29626f3-b74e-48e4-8b4d-11d919ab130e.webp) |
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2.  After your information is obtained, review and select **Review & finish** to proceed to the next step after verifying the information is correct.

> **Note**: If the page fails to fetch and auto-fill any merchant information, you are still able to proceed by clicking the **Review & finish** button.

![8.webp](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/webp/f328e76d-2286-45a5-9716-c14e717cefbb.webp)

#### For other countries

1.  Click **Start** on the **Home** page, and a **Business type** window will pop up. Specify the **Certificate No. of Business Registration** (a required field) and other information in this window. Click **Next** to proceed.

![bt en.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/293985fc-1403-491d-aae7-0bcc0124dd33.png)

2.  Different countries or regions have different sets of modules to fill up. The example shown is for Luxembourg.

-   If registering in Singapore or Hong Kong (China), you need to fill in **Company info**, **Ultimate beneficial owners**, **Directors**, **Contacts**, and **Review and submit**.
-   If registering in the United States, you need to fill in **Company info**, **Ultimate beneficial owners**, **Directors**, **Authorized person**, **Shareholder of entity**, **Contacts**, and **Review and submit**.

| ![10.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/b3f3d377-28d7-4276-aac9-54100788b6f8.png) | ![11.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/00bea8dc-1012-4444-91dc-912a78c4fd12.png) |
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3.  Review the completed information in the **Summary** section, accept the Terms and Conditions, and click **Confirm and submit** to complete the information submission.

![12.webp](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/webp/a080730d-b965-478c-941f-04891a725ab2.webp)

The **Home** page displays the progress of your current registration process. The review result may take up to 1 business day.

![13.webp](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/webp/b10eff57-4777-4729-a722-7fa02827b68a.webp)

### Step 4: Activate your merchant account

Once your merchant account application has been reviewed, Antom will send you an email.

![14.webp](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/webp/ccc3ca9a-e883-424f-b3d8-fbca5b52cf68.webp)

After the account is successfully activated, you can activate the corresponding payment method according to your business needs. For more information about the activation process of payment methods, refer to [Enable payment methods](https://docs.antom.com/ac/merchant_service/enable_payment.md).

![15.webp](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/webp/c8d62f7d-b883-4882-9975-0743c73e1bd5.webp)

## Add more merchant accounts

Once you have completed the merchant account registration in [Step 3](#dII8P), you can add one or more new merchant accounts using the steps below:

1.  Click the account icon and click **\+ Create a merchant account** to create a new merchant account.

> **Note**: You can add up to 20 merchant accounts. The **Create a merchant account** option will be disabled if you have hit the merchant account upper limits.

![16.webp](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/webp/eb8b5e29-4e36-4de7-b2e1-90cd0aaeb837.webp)

2.  Fill in the merchant account name and registration location on the pop-up page, then click **Create**. You will be automatically redirected to the **Home** page after successfully creating a new merchant account.

| ![17.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/f2cd42bc-3725-4759-a2d4-9471c7472643.png) | ![18.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/f8a13087-b99e-4cfc-acaa-b3e867f17876.png) |
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3.  Click **Start** on the Home Page to enter the **Business type** page. You may encounter the following two scenarios:

-   If the region of the new merchant account is the same as the region of the activated merchant account, you can choose to reuse the company entity information. Click **Next** to view and modify the filled information, and submit it to complete the process.
-   If you choose to provide new company entity information, repeat the process from [Step 3](#dII8P) to complete the registration of your new merchant account.

| ![19.webp](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/webp/771fd429-d012-43f2-8404-335fa6d47cb7.webp) | ![20.webp](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/webp/b71eb396-8505-4a6f-a09e-fe54b2290fda.webp) |
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