# Transaction

> Guides on managing transactions on APO Dashboard.

You can complete the following tasks under the **Transactions** module in [APO Dashboard](https://dashboard.alipay.com/global-payments/home):

-   Search for real-time successful transactions
-   Process refunds for successful payments
-   Download transaction details reports

# Search for transactions

You can search for all successful transaction records under **Transactions >** **Transaction query**. You can filter transactions by **Creation time**, **Currency**, **Transaction type**, **Payment method type**, **Acquirer,** and **Status**. Additionally, you can filter the fields of desired transaction details information by clicking **Display settings**.

 ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/62a0bda3-d48f-471a-b5a2-b9be360e7c04.png)

You can also filter the fields of the desired transaction details from dropdown menu and select criteria such as **Transaction ID**, **Reference transaction ID**, **Transaction request ID**, or **Acquirer transaction ID**. After filtering, you can enter a specific ID to view the details of a particular transaction.

![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/d0c13e2f-35e6-48ba-a75a-6dba92186183.png)

# Refund transactions

You can refund a transaction and check the refund result in [APO Dashboard](https://dashboard.alipay.com/global-payments/home) under **Transactions >** **Transaction query**.

## Initiate a refund

To refund a successfully paid transaction, follow these steps:

1.  Filter the transactions to be refunded or directly search for the **Transaction ID** of the transaction to be refunded.
2.  Click the **Transaction ID** of a specific transaction to be refunded to enter the transaction details page.
3.  Click **Refund** to initiate a refund process.
4.  In the refund process, you need to:

1.  Enter the refund amount and refund reason (optional).
2.  Confirm the refund information, enter the **Antom payment password**, and click **Submit**. When initiating a refund for the first time through APO Dashboard, you need to click **Change password** below the **Antom** **payment password** input box to set a password.

![transaction.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/7698ba32-9063-4171-934a-0cfe7fce009e.png)

## Check refund result

After initiating refund for a transaction, you can filter using the original payment ID and related refund transaction can be found in the Related Transaction table. When the **Transaction type** shows as **Refund** and the **Status** is **Successful**, it means that the transaction has been successfully refunded.

Click a specific transaction ID to view the refund details for the transaction.

![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/06b59148-350c-4ff1-86cc-7a59405c92f6.png)

## Download refund receipts

APO offers a refund receipt feature that serves as official proof that the refund has been successfully processed. This feature ensures transparency, enhances customer trust, and provides both parties with a clear record of transactions.

Click **Transactions** > **Transaction query** to enter the **Search** page, select the transaction ID you want to query, and click the specific transaction ID to enter the **Transaction details** page. **Refund** and **Download refund receipt** will be displayed in the upper right corner of the page once the transaction has been successfully refunded. If there is a related transaction, it will be displayed in the **Related transactions** area below.
![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/547dcf3e-ab72-49e9-8a61-3e7e5825d6bb.png)

To download the refund receipt, hover your mouse over the **Download refund receipt** drop-down menu, and click the desired language. Currently, APO supports downloading of refund receipts in English, Chinese, and Portuguese (Brazil). Selecting the desired language displays a download progress message, and the refund receipt will be downloaded in PDF format.

| ![transaction details1.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/ae9402f3-f16b-459c-ac31-fc6ce5ba1d43.png) | ![transaction details2.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/b2b50bb1-d8e3-4463-9d1f-03b28a9eb989.png) |
| --- | --- |

# Download transaction details reports

You can download transaction details reports through [APO Dashboard](https://dashboard.alipay.com/global-payments/home). For information on the format of these reports, please refer to [Transaction details report](https://docs.antom.com/ac/apo/transaction_details.md).

To download transaction details reports under **Transactions >** **Transaction query**, complete the following steps:

-   Filter the transaction details that you want to download.
-   Click **Export** to customize the report.
-   Choose the download file format (.csv or .xlsx) and customize the transaction details report according to the fields provided.
-   Click **Export** to download the report.


![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/e99827d5-c092-43d7-af67-8e6478ef005a.png)