GrabPay

GrabPay is the mainstream digital wallet in Southeast Asia, Singapore, Malaysia, and Indonesia in particular. Grab, originally a taxi service company, expanded with the launch of the GrabPay payment service in 2016 and is very popular in Southeast Asia.

Properties

The properties of the GrabPay payment method are shown in the following table:

Payment type

Wallet

Acquirer

AlipaySG

Acquiring region

SG, AU, HK

Payment flow

Redirect

Cashier Payment

✔️

Supported country

Malaysia, Singapore, Indonesia

Auto Debit

Funds deduction

Real-time

Refund

✔️

Supported currency

MYR

Partial refund

✔️

Minimum payment amount

0.01 MYR

Chargeback

Maximum payment amount

Unlimited

Refund period

365 days

User experience

The following screenshots show the journey of paying with GrabPay:

image

Figure 1. Payment process with GrabPay